Not All Heat Pumps Are Created Equal

Why Quality Matters
As we launch our brand-new SHP-O 200/300 heat pump hot water system in Australia, recent reports have highlighted a concerning trend: an influx of poor-quality heat pumps entering the market under government rebate schemes, often installed by operators without proper qualifications or long-term accountability. This situation serves as a timely reminder that not all heat pumps are created equal.
At STIEBEL ELTRON, we have been developing heat pump technology for over 50 years, long before it became a trend. Our journey began in the early 1970s, driven by the global oil crisis and a commitment to creating more sustainable, energy-efficient solutions. What started as innovation in response to an urgent need has become a cornerstone of our expertise, shaped by a century of German engineering excellence.
Today, our extensive heat pump portfolio includes hot water systems like the SHP-O and WWK series, as well as a range of air and ground source heat pumps for heating, cooling, and hot water. Each system is designed to deliver high performance, energy efficiency, and long-term reliability—underpinned by rigorous testing and compliance with strict European standards for performance, sound emissions, and safety. These independent certifications ensure transparency and quality, setting benchmarks that do not yet exist in Australia.
Our products are backed by robust warranties and the expertise of a dedicated Australian team, including engineers, technicians, and project specialists. This team works alongside our customers to ensure correct installation, system optimisation, and long-term performance.
Choosing a heat pump is an investment in your home’s future. We believe that decision deserves careful consideration, and a partner you can trust. At STIEBEL ELTRON, we remain at the forefront of the industry, delivering reliable, efficient, and proven solutions that stand the test of time.
Learn more about the SHP-O 200/300